Raining in Brighton

09.24.12 Posted in Blog by Emma Haselhurst

Sadly it seems like there’s going to be no let-up in the poor weather conditions in Brighton. Our sympathies go to colleagues leading the first Open Road party conference running club of the season tomorrow morning who may not get the sunny run along the beach they’d hoped for. Conference goers – don’t let this [...]


Food Corner: By popular demand

09.21.12 Posted in Blog by Emma Haselhurst

Yes, that’s right, readers. For the first time, Open Road-baked cakes were submitted to a client meeting for a review, and the results were positive. The cake was from one of my favourite London bakeries: Outsider Tart, run by Davids Muniz and Lesniak, from their book Baked in America. Find them at their bakery in [...]


PMQs: Advice from the Bone household

02.22.12 Posted in Blog by Emma Haselhurst

I have a confession to make. Both David Cameron and Ed Miliband made me laugh in PMQs today, much to the derision of my desk neighbour. The length of Ed’s questions (not helped by an unusually high number of interjections by Speaker Bercow – good Lord, man) missed cues,  and Andrew Lansley trying to brief [...]


This week’s good PR

02.02.12 Posted in Blog by Emma Haselhurst

Normally it takes us a good deal of concerted thinking (well, a few minutes) to identify our favourite bit of PR that we’ve seen recently, but not so this week. In fact, there’re two. Step forward Sainsbury’s and Asda, for this week, the supermarkets have it.  The story about the re-naming of Sainsbury’s tiger bread [...]


Excellent customer service. And a dinosaur

09.09.11 Posted in Blog, Media and PR, Random by Emma Haselhurst

Remember how we had a lunchtime session on excellent client service a couple of weeks back? Well, we now think we know it when we see it. We have no idea if it’s true, but for the sake of M&S’s customer service team, we hope it is.